Effective Date: May 30, 2026
 

Black Star Detailing ("Black Star Detailing," "we," "our," or "us") is committed to protecting the privacy and confidentiality of our customers' personal information. We collect, use, and safeguard personal information responsibly and in accordance with applicable Canadian privacy laws. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, quote requests, bookings, and mobile detailing services.
 

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Home or service address

• Vehicle information

• Appointment details

• Communication preferences

• Any information submitted through contact forms, quote requests, or customer inquiries
   

We may also automatically collect limited technical information when you visit our website, including:
 

• IP address

• Browser type

• Device information

• Website usage information

• Referral sources

• Cookies and analytics data
   

How We Use Your Information
 

We use personal information for the following purposes:
 

• Providing mobile detailing services

• Scheduling and confirming appointments

• Responding to inquiries and quote requests

• Communicating regarding services and appointments

• Processing payments when applicable

• Improving our website and customer experience

• Maintaining business records

• Meeting legal and regulatory requirements

• Sending promotional communications when permitted by law
   

We only collect information necessary to provide our services and operate our business effectively.
 

Consent
 

By submitting a quote request, booking a service, contacting us, or otherwise providing personal information, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice.
 

Mobile Detailing Services
 

As a mobile detailing company, we may collect and use location information such as your home or service address for the purpose of:
 

• Scheduling appointments

• Providing requested services

Communicating with customers regarding service visits.

​This information is used solely for business purposes related to the services you request.
 

Cookies and Website Analytics
 

Our website may use cookies, analytics tools, and similar technologies to:
 

• Improve website functionality

• Analyze website traffic

• Enhance user experience

• Understand visitor interactions with our website
   

You may disable cookies through your browser settings; however, some website features may not function properly.
 

Disclosure of Information
 

Black Star Detailing does not sell, rent, or trade personal information to third parties.

We may disclose personal information to trusted service providers who assist with:
 

• Website hosting

• Scheduling and booking systems

• Payment processing

• Website analytics

• Marketing and communication services
   

These providers are only given access to information necessary to perform their services and are expected to maintain appropriate privacy and security standards. We may also disclose information when required by law, court order, legal process, or governmental authority.
 

Data Retention
 

We retain personal information only as long as necessary to:
 

• Provide services

• Maintain business records

• Fulfill legal and regulatory obligations

• Resolve disputes and enforce agreements
   

When information is no longer required, it is securely deleted or destroyed.
 

Protection of Personal Information
 

We take reasonable administrative, technical, and physical measures to safeguard personal information against unauthorized access, disclosure, alteration, misuse, or loss. While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
 

Access and Correction Requests
 

You may request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.

Requests may be submitted using the contact information provided below.
 

Third-Party Websites
 

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
 

Children's Privacy
 

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
 

Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Updated versions will be posted on this page with a revised effective date.
 

Contact Us
 

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
 

Black Star Detailing

Website: www.blackstardetailing.ca

Email: blackstardetail.lab@gmail.com

Phone: +1 (226) 883-1995

Service Area: Southern Ontario, Canada
 

Last Updated: June 5, 2026